Privacy Policy
Last updated: October 2026
1. Overview
Raíz Firme Pro, an offering of Raíz Firme Studio ("we", "us", or "our"), is committed to safeguarding the privacy and security of your business and personal information. This Privacy Policy details our practices concerning the collection, use, and disclosure of data gathered through our marketing site and customer platform.
2. Information We Collect
When you interact with our website or submit inquiries, we may collect information including your name, business name, work email address, telephone number, industry classification, and operational preferences. We use this data solely to respond to inquiries, deliver platform demonstrations, and administer business relationships.
3. Messaging & Communications
Telephone numbers collected for conversational SMS or notification purposes are handled strictly according to carrier compliance regulations (such as A2P 10DLC). We do not sell, rent, or share telephone numbers or consent records with third-party marketers.
4. Data Security
We implement industry-standard encryption, role-based access controls, and secure socket layer (SSL) transmission protocols to protect collected data against unauthorized disclosure or loss.
5. Contact Information
Questions or requests regarding this Privacy Policy may be directed to hello@raizfirmestudio.com.